Privacy Policy

Information Collection

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Name, email address, and account credentials
• Research papers and documents you upload or create
• Citations and references you manage
• Usage data and interaction patterns with our AI tools
• Device information and browser type

How We Use Your Data

We use the information we collect to:

• Provide, maintain, and improve our AI-powered writing tools
• Personalize your experience and deliver relevant suggestions
• Process your research papers and generate citations
• Send you updates, security alerts, and support messages
• Analyze usage trends to enhance our services
• Protect against fraud and unauthorized access

Data Storage & Security

We take the security of your data seriously. Your research papers and personal information are protected through:

• End-to-end encryption for all data in transit and at rest
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with industry-standard certifications
• Strict access controls and authentication mechanisms
• Automated backups and disaster recovery procedures

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our services, and improve performance. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Third-Party Services

We may share your information with trusted third-party services that help us operate our platform:

• Cloud hosting and infrastructure providers
• Analytics services to understand usage patterns
• Payment processors for subscription management
• AI model providers for writing enhancement features

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your research papers and data in standard formats
• Opt-out: Unsubscribe from marketing communications at any time

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@edinaai.com or visit our Support page.